As we journey into another new year, it’s important to ask yourself some critical questions. Are you aligned with the latest technology and labor trends? Does your business have strong processes in place to scale both your labor, and your business, in the most effective ways? How can your business benefit by embracing the latest event & entertainment trends in order to exceed your 2020 goals?
In the event & entertainment industry, 2020 will be a year that we will see transformational changes in how technology will impact our everyday lives. Here is a look at the top event & entertainment trends that will influence us.
Trend 1: More businesses will be looking for integrated technology solutions for streamlining their operations.
As event budgets and the labor market continue to tighten into next year, the manual processes and excel spreadsheets that have, in the past, been the main means that companies have used for scheduling, communicating with, tracking time, and managing their workforce will become increasingly obsolete.
Leading-edge companies have realized that even if their products & services are exceptional, they are only as good as their internal operations to support their business. Manual, outdated, or non-integrated processes no longer cut it in this highly competitive industry. Most successful businesses have come to understand that if they don’t improve and integrate their internal operations, they’ll end up stagnant, or worse. Therefore, more businesses will be looking to implement integrated technology solutions in order to streamline and simplify their processes and grow their business in 2020.
Competitors are always looking for ways to win more business, so process improvement will be key to success in 2020 and beyond. Moreover, crew will continue to appreciate the benefits that technology brings to them and will increasingly prefer to work for companies whose internal operations make their lives easier.
Trend #2: Workforce compliance will be increasingly important.
Compliance in the event and entertainment industry is no longer an afterthought. Especially when it comes to the very serious implications that can accompany employee misclassification. What’s more is that if a company produces events in the state of California and after the recent passing of AB5, 2020 will be the year (if they haven’t yet reclassified their workforce) to take a deeper dive into how their people are classified and what processes they have in place to ensure that they can remain compliant.
Whether a company hires their own crew or leases labor from other sources, whether they have a weekly, bi-weekly, or semi-monthly payroll process, 2020 will be the year to ensure that they have all of the data required to calculate payroll with the utmost reliability and accuracy for everyone involved.
Companies that have embraced the lasted technology trends in the event & entertainment space are able to automate this workflow in order to stay compliant and avoid compliance risks inherent with manual data capture like human error, buddy punching, embellishing hours, and more. What’s even better is that they can do all of this while saving their team time, and their business money.
Trend #3: Communication workflow improvements will be realized.
We believe that the event & entertainment industry will continue to move forward with improvements to their communication workflows and cut down on miscommunications, double booking, and missed opportunities. The technology, like the LASSO platform, is already there to both streamline and simplify crew and team communication and collaboration.
In 2020, companies will be able to connect with their crew in a more streamlined, technology-forward way while also having more time and resources to spend on giving their people the deep and meaningful connection that they deserve. As companies enhance their internal operations with more integrated technology solutions, they will eliminate manual work and free up more time to spend with existing crew as well as seeking out new people to work. Crew will reap the benefits of having access to important information and opportunities right at their fingertips, saving them time and energy.
Teams will continue to make use of technology to collaborate, communicate, access real-time data, and make increasingly more aware crewing decisions. And, more and more companies will integrate their travel operations into their labor workflows in order to improve efficiency when traveling a crew and streamline the communication of travel itineraries.
These are just 3 event & entertainment trends that will impact the industry in 2020. What else do you see emerging? We’d love to hear from you! Drop us a note and we will send out your trend via our social media channels!