Events workforce management systems streamline and automate the processes and activities needed to properly manage mainly contingent, mobile crews including highly skilled event technicians, and event labor or staff, with the goal of doing so in the most efficient and cost-effective way.
While the event industry often deals with the very latest equipment and technologies for producing breathtaking and memorable event experiences, many event companies still use manual processes, whiteboards, and excel spreadsheets for internal event workforce management activities such as requesting availability, scheduling, communication, time tracking, travel management, and more. Many event companies also struggle with attaining profitability when it comes to their event labor due to a lack of real-time visibility into actual labor costs and often find themselves going over their labor budgets for an event due to client changes, overtime expenses, travel costs, etc.
Why are many event companies challenged in their event workforce management processes? One of the reasons is due to a lack of technology solutions built for the specific and unique needs of event companies. While there are workforce management technology solutions on the market built for other industries, event companies have traditionally struggled when attempting to make them work for an event workflow, which is very different from any other type of workflow.