SHOWDOWN
Customer Profile
The challenge: Creating call sheets and coordinating labor manually takes time and is error-prone—not anymore.
Showdown, a prominent AV staffing company in the United States, specializes in supporting corporate events and productions. Showdown CEO Jeni Incontro shared her LASSO experience—and how LASSO has been key to their growing success.
Previously burdened by manual processes like creating call sheets and coordinating labor, Showdown experienced inefficiencies that were both time-consuming and error-prone. The need for a streamlined approach to communication and scheduling was critical to help reduce no-shows and enhance operational efficiency.
Adopting LASSO enabled Showdown to shift to a digital system that automates essential functions like scheduling, labor management, and crew communication. The platform’s adaptability facilitates precise management of technicians’ schedules, job confirmations, and alignment with event expectations.
Jeni highlighted the exceptional support from LASSO’s team, noting their responsiveness and ability to tailor solutions to fit specific needs. The user-friendly nature of the platform ensured a smooth transition, significantly reducing errors and streamlining workflow.
Implementation & Results
Reduced No-Show Rates: Implementation of mandatory role confirmations and automated reminders cut down on no-show incidents.
Boosted Efficiency: The platform’s robust database supports efficient filtering and selection of technicians based on their skills, availability, and certifications, speeding up the staffing process.
Enhanced Communication: Real-time updates kept all stakeholders informed with the latest details on logistics, equipment, and onsite contacts.
Seamless staffing with LASSO
LASSO has fundamentally transformed Showdown’s labor management, integrating scalable coordination, increased accuracy, and customized solutions into their operations. By facilitating rapid adjustments to last-minute changes, LASSO helps Showdown ensure seamless event execution.