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What’s the #1 frustration in an event company’s workforce scheduling process? Determining crew availability.

Apr 16, 2019

How long does it take to track down potential crew members in order to confirm if they are available (or not) to work your event? Between making multiple phone calls, sending emails and texts, and then having to manage or confirm those responses, a significant portion of your time most likely involves simply trying to […]

Kristen Traynor

How long does it take to track down potential crew members in order to confirm if they are available (or not) to work your event? Between making multiple phone calls, sending emails and texts, and then having to manage or confirm those responses, a significant portion of your time most likely involves simply trying to figure out who is available to work.

So, what is the #1 frustration for event companies when scheduling their people? That’s right. It’s this often time-consuming process of calling, texting, and emailing crew just to see if they are available to work. On top of that, the manual activities performed to communicate changing event details can become a nightmare for many event companies that operate with this way.

Rather than relying on these manual processes to schedule crew, how can you reduce the time and effort spent determining crew availability?

  • LASSO provides event companies with workforce scheduling software that simplifies the process of tracking down and managing crew availability.
  • Workforce scheduling software makes a world of difference for event companies by helping to speed up the process, and gives crew schedulers the ability to broaden their reach so that they can be confident that they found the right crew members, for the right positions, at the right total cost.
  • Combine crew scheduling software with a robust mobile application, and you can enhance the overall communication between schedulers and crew. On top of this, your entire team has a central “hub” that they can access anywhere, anytime to view crew rosters, availability statuses, event statuses, and much more enabling deeper collaboration throughout the entire process.
  • Finally, workforce scheduling software like LASSO drives accountability throughout an entire team, giving transparency and eliminating unnecessary cherry picking of crew by having robust data points throughout the entire process.

The Crew Availability and Communication Gap

After making one phone call after another in an effort to find a qualified crew member to fill one position, your labor coordinators need to repeat the process over and over until the entire crew is intact. When event details change, as they often do, your team needs to then communicate those changes to the crew and ensure that they are received, which puts a serious strain on your time and resources.

Many event companies require crew members’ to report their availability ahead of time in order to help alleviate this crew availability and communication gap. However, this can be time consuming for the crew and, as we found in our extensive interviews, crew members appreciate learning about all of the opportunities available to them.

Many event and entertainment companies have accepted this as a cost of doing business when dealing with a contingent workforce. However, that does not have to be the case. Instead of the laborious manual processes performed to obtain crew availability, it is time to get ahead of the game. LASSO helps you cut down on time and money spent with this issue, so you can focus on other important aspects of your event.

How Can You Gain Immediate Insight into Crew Availability with LASSO?

LASSO enables companies to quickly and easily determine crew availability without long, drawn-out internal and external processes. We help companies simplify this step by providing a industry-based workforce scheduling solution and mobile app that connects you with your crew. Companies are able to automate their crew’s onboarding and scheduling, while gaining valuable insight into their true labor costs that can be used to make more informed scheduling decisions. What’s more is the LASSO platform also enables streamlined time tracking, travel management, vendor management, payroll, and more.

Easily communicate with crew anywhere, anytime through the LASSO mobile app so everyone is on the same page before, during, and after your events. As a result, your team will have tools that are specifically built to conquer the challenges of the event industry to help you produce the best events for your clients.

Learn more about LASSO’s workforce scheduling software by requesting an online demo.

 

 

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